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Tatiana Viecco

Undergraduate Major: Industrial Engineering

Future Plans: Ph.D. in Industrial Engineering

Tatiana Viecco

Tatiana Viecco was born in Bogotá, Colombia where she lived until the age of fifteen. She graduated from high school with honors in California, and moved afterwards to Florida to attain her A.A. from Seminole State College (graduating summa cum laude). In addition to being a McNair Scholar, Tatiana is also a Jack Kent Cooke Scholar. As an individual with a passion for volunteering and assisting those in need, she collaborated with the foundation Niños Por Un Mundo Nuevo during the Summer of 2011 in Colombia, and is working as a peer mentor for the TRiO SSS PRIME STEM Program. Tatiana pursues her leadership zeal by being the student chapter president for the Institute of Industrial Engineers (IIE) at UCF, and an active member with the Society of Hispanic Professional Engineers (SHPE) in their outreach programs. She is currently pursuing her undergraduate degree in industrial engineering and a minor in engineering leadership. Her research interests include operations research and ergonomics in the areas of humanitarian relief and supply chain in the health care system. Tatiana aspires to obtain a doctoral degree in industrial engineering to be able to conduct applied research and teach at the university level.

Title: Redesign and Improvement of Orlando VA Medical Center

Conducted at the University of Central Florida as part of the McNair Scholars Program

Mentor: Jose Sepulveda, Ph.D.

Abstract: The research consisted of a system redesign and improvement of a healthcare facility as part of a project from the Institute for Advanced Systems Engineering at UCF in collaboration with the Orlando VA Medical Center. The approach of this project consisted of various industrial engineering methods such as: analyzing data and compare it with time studies, building process maps, building object-oriented simulation for evaluation of operations decisions and evaluation of alternative configurations. Using the feedback from the hospital staff including, nurses, doctors, and administrators a process map was created and validated through workshops and interactive meetings with the hospital staff. After finding the bottlenecks and inefficiencies in the system these were presented to the administrators for further consideration. Key measures of performance were identified using the input and analysis of provided data from a three-year spam. Some of the key measurements considered during the simulation include the patients per week or throughput and utilizations of available capacities at the specialty clinics. Finally a summary of the use of FlexSim as a tool to find various "What if" scenarios providing the decision-makers of the medical center with parameters that could be used for the improvement of their service; some of the suggestions included changing the slot size of the visits, overbooking in order to have least amount of idle time, and changing number of operating days to include Fridays. The presentation will cover the results obtained from the simulation and possible areas of additional research that can follow from this project.